COVID-19 Impact: Push for Contactless Shopping
One of the precise factors currently driving the adoption of self-checkout systems across various retail sectors is the COVID-19 pandemic's resultant push for contactless shopping. The self-checkout systems inherently act as a means to minimize physical contact between customers and employees, thereby reducing potential virus spread. Moreover, public health organizations globally have been advocating for contactless processes in the shopping environment, enhancing customer confidence in the safety of self-checkout systems. Many retailers, including large supermarket chains and small independent stores, are investing in updating their transaction mechanisms to meet this varied customer expectation and promote a safer shopping experience.
